The specific backup policy depends on what type of account you have. We do make weekly backups for all our servers except dedicated servers.
We can restore your web, email and database content from those per your request. However, this is NOT a procedure you should rely on to keep copies of your content safe; we recommend you make your own backups. Our backups are made every week on a random day, and only the newest backups are kept. We make no guarantees about our weekly backups, and we do require a $15 fee to restore the AdelinaHost backups. If you can provide your own backup file, then the fee is $0 (free).
You are responsible for your backups and web content.
For backups that we do provide, our backups are provided as a courtesy and we do not guarantee our backups. It is recommended that you make your own backups as extra protection.