FAQ about hosting

Frequently Asked Questions about hosting1. How soon will my account be available after signing up ?
We usually set up all accounts within 24 hours.

2. Where are your servers located ?
Our servers are located in the United States of America.

3. How soon will my domain name be connected to the site ?
New domain names are usually working within 4-24 hours after we create the account. If you do already have a domain name you can point it to our servers within 0 to 48 hours depending on various factors. If you need more information regarding this please contact us.

4. What is your minimum contract term ?
If you choose to pay monthly the minimum contract term is one month. If you choose to pay yearly the minimum contract term is one year.

5. How can I pay you ?
You can pay with or without a credit card, webmoney, z-payment, rbk money. Our prices are in US Dollar. If you are living outside the USA your payment will be converted from your currency to US Dollar automatically.

6. Do you have an uptime guarantee ?
Our network uptime is above 99.9%.

7. Can I register domain names on your site ?

8. Will I own the domain names I register on your site ?
Yes, you own the domain name and you can move it to another server at any time. Please note that domains can not be transferred if they have already been transferred during the last 60 days or if they have expired.

9. Do you host international domains?
Yes, we host any domain extension.

10. Do you host adult (erotic/porn) sites?
Yes, we accept adult websites.

11. How much additional bandwith can I purchase ?
Note: If your account includes unlimited bandwidth you don’t need to buy additional bandwidth.

12. Will my site contain any ads ?
No there will not be any forced ads on your site.

13. Are there any hidden fees?

14. What kind of web software/scripts does your offer include ?
Please have a look at our hosting page. It contains a full list of scripts/software we offer auto install tools for. Of course you can also install your own Perl or PHP scripts.

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